Overview:  Balsam Brands is looking for a talented, fun individual to join our growing team.  This individual must be detail-oriented, comfortable learning new computer software, able to think outside the box and solve problems, and an effective communicator. 

Description:  The Operations Data Coordinator principal function is to manage orders, the order processing procedures, and all processes pertaining to inventory control. The Operations Data Coordinator will report to the Director of Operations.

Responsibilities will include:
• Becoming an expert with our custom warehouse management software, and using this software to process orders and reconcile inventory
• Managing orders for all brands on a daily basis
o Reviewing integrity of orders to be processed
o Checking to ensure customer addresses are correct
o Ensuring orders are properly paid
o Running orders through the warehouse management software application
o Working with warehouses to ensure orders are fulfilled in a timely fashion
o Troubleshooting and resolving any issues that arise during the order management process through working with our warehouse and customer service partners
• Managing inventory for all brands
o Reconciling inventory on a daily basis using the warehouse management software
o Working with warehouses to investigate inventory discrepancies
o Double-checking inventory adjustments to ensure accuracy
o Reconciling new inventory reported by manufacturer with commercial receipts and warehouse reports
o Providing customer service and other retail partners with relevant product information
• Serving as point of contact to interface with software developers to communicate technology issues that arise and ensure resolutions are reached
• Working during the weekends and on some holidays during the peak season
• Other responsibilities and tasks as needed

Required Experiences and Skills
• Undergraduate degree; engineering or computer science coursework preferred
• Minimum 2 years work experience
• Excellent communications skills, both written and verbal
• Experience with Excel in a business context to compile, analyze, and format data
• Proven ability to work in both web-based applications and  proprietary software applications, such as company management software systems or CRM systems
• Ability to problem solve using oral and/or written guidelines as well as the ability to think outside the box
• Ability to work collaboratively to improve processes and procedures
• Ability to understand big-picture operational concepts while managing details to ensure such operations run smoothly
• Ability to provide clear instructions and train others on the use of web-based applications and software

About Balsam Brands:  Balsam Brands is an innovative ecommerce retailer of home décor and other consumer products. Based in Silicon Valley, Balsam Brands operates market-leading websites such as www.BalsamHill.com and www.BackyardOcean.com. The company's outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Location:  Meridian, ID

Status:  Full Time Employee with Benefits

Compensation: Dependent on experience

Benefits Package:  PTO, Medical & Vision Insurance, Flex Spending, etc.